Refund Policy
1. Introduction
This Refund Policy outlines the terms under which The Impact College processes refund requests for its programs and services. By enrolling in any of our programs or making a payment through our website, you agree to the terms of this policy.
2. General Refund Policy
Program fees paid to The Impact College are generally non-refundable once payment has been successfully processed and access to program materials, sessions, or resources has been granted.
3. Exceptional Circumstances
Refunds may be considered only in limited and exceptional cases, including:
- Duplicate payments
- Verified technical errors during payment
- Other exceptional situations at the sole discretion of The Impact College
All requests are reviewed on a case-by-case basis, and approval is not guaranteed.
4. Program Changes or Cancellation
If a program is cancelled or significantly rescheduled by The Impact College, enrolled participants will be offered either:
- A full refund, or
- The option to transfer their payment to a future cohort or program
5. Refund Request Process
To request a refund review, participants must contact The Impact College using the official contact details provided on our website. Requests should include relevant payment and registration details to allow proper verification.
6. Processing of Refunds
Approved refunds will be processed through the original payment method used, where possible. Processing timelines may vary depending on the payment platform and financial institution involved.
7. Policy Updates
The Impact College reserves the right to update or modify this Refund Policy at any time. Any changes will be published on our website and will apply to future transactions.
8. Contact Us
If you have any questions or concerns regarding this Refund Policy, please contact us through the details provided on our website.